Description
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Refund Policy
See our return policy detailed in our Terms & Conditions section 2.
Robert I.
All good. Order online ready following morning
Rena R.
Excellent and accommodating same day customer service. Very much appreciated!
Jamie W.
Picking up the paint went very smoothly. it took awhile to navigate the website to place the order.
Olaf K.
I bought the paint online, it was ready when I went to pick it up and the process to paint the door went smoothly.
Deborah R.
Paint ordered was accurate, ready and waiting for me on time.
Nicholas W.
Pick up was fast, easy and without any trouble! Parking lot was a bit hard to get out of, but there not much the store can do about that.
Overall, a good experience!
Philip C.
Excellent service and the team at this location are really fantastic
Paul C N.
I love the online order option. Sometimes they get a bit confused about it at my local pick up. But the last time things went pretty great. Can I suggest a better will call labeling or organizing system?
Yvon A.
Nice color.
Joshua M.
It's paint - I ordered it, you guys made it, I picked it up, great job
BJ H.
Staff was very friendly helpful and even carried things to my car or me
Kim A.
None
Ryan W.
Service was great at this shop! Staff was attentive and resolved all my needs.
Michael B.
Great!
Darrin S.
was a bit irritated that i showed up to the store just for them to tell me it was shipped. My order clearly stated that it was to be picked up.
Candace S.
Samples were prepared quickly and they were nice enough to carry them out to my car!!
Jeffrey H.
Nice people with good Customer service.
Chela B.
Easy-peay! Easy way to order paint online & pick up in the store! Great experience!
Diane b.
I waited abut 15-20 minutes to get my order. There was only one other person waiting for his one can of paint. I felt it took too long
Ana G.
Easy to use the website, I had already pick out the paint. Staff was very happy and friendly the morning I picked it up. I would definitely recommend the online purchase system.
Brian C.
Easy pick-up. Items ready as expected. Warm welcome. Courteous staff. Fast and simple.
Amia W.
The worker was very polite and even assisted in carrying my order out for me, which was extremely appreciated and helpful
Jamie L.
order was nowhere to be found. I waited an extra 2 days to pick up and it had never been made.
Andrea R.
Great service at this store - thanks!
Jennifer C.
DE is very professional and helpful. I had a great experience.
William W.
paint matched perfect
Rick Z.
All good!
Sandi K.
I thought I was ordering metal paint for a pool. I ended up with interior. Not sure how that happened.
Angelo B.
Great staff and good quality of paint.
Kenneth K.
Great experience!
GRACE K.
I love the color and customer service was very helpful.
Bought three different colors of paint over the last two weeks from dunn Edwards! always a good experience there!!!
Bob P.
Purchased 2 sample size paints (8 oz each) to help decide on which one to use. Easy to order and pay, and the samples were ready the next day, pick up in store locally, as promised. Everyone OK.
Deborah H.
Wasn’t quite the right shade
Customer
Due to a shortage of the paint I needed to complete a painting job, I needed to order more to finish. I went online to the DUNN-EDWARDS website to place my order. The selection process went ok and I was scheduled to pick up my order at my local store. When I arrived, somehow the "color" had not made it to the gallon of paint I ordered and paid for..... the attendant at my local store explained that color is added at the pick up time, which she did. She was pleasant and I was able to leave with my can of paint
Linda S.
Easy order and easy pick up.
Eric D.
Store didn’t receive order so paint wasn’t ready. Store able to shoot the paint and have me on my way in less than 15 minutes.
Marna M.
So easy to order online, pay online, then just stop in and get the order within 2 minutes! THANKS
Thomas M.
Pickup went great and the color sample we used as a touch up matched perfectly.
Customer
good
diane r.
Beautiful Pink color. Rich in color and just gorgeous.
Leanne D.
When I arrived, my paid order was already ready to go and I didn't spend more than a few minutes in the store. That was greatly appreciated!
Leslie M.
very convenient
Kusha K.
Great paint
Matthew P.
Easy!
Samantha S.
Easy
Linda S.
Very smooth. Employee was very nice. Exact match.
James M.
The folks at the store were very friendly. They already knew about my order and had it ready. I think the whole process took two minutes.
MELANIE P.
Very luxurious paint! Low odor! Covers in one coat! Well worth the money!! Best navy blue color!
Joan W.
Great location. It was ready when I got there. Nice sales team
PAULINE M.
It was easy to order online the paint color I needed in the quantity I needed. The order was waiting for me the next day when I got to the store.
Gary R.
Could not purchase & pickup on same day via online.
Only option was next day.
Brisn H.
Greatest customer service in this store!
Alan W.
It's a bummer bc I am a member and was not able to get my membership discount. :(
Andrea A.
the staff were super friendly and very helpful. I would have appreciated knowing the price could have been cheaper had my painter used his account to pay for the paint. The price would have been half. The convenience of using a local store vs. Home Depot is the reason I chose Dunn-Edwards.
Kevin K.
Order was not ready when I went to pick it up. Very nice lady set it up while I waited
Chris N.
Store is understaffed, seems like a tough place to work (ie, workers unhappy and barely responsive). Every step of the process took longer than expected. Waited at least 15 minutes every time I went to the store. Colors not available in paint type. I was told they had to go to another store to pick up that paint type and told to return at a certain time. When I returned, I was told they ran out of time to go to another store, so I had to come back the next day. Five trips to the store for two orders. Employees tried to give wrong (partial) order to my wife. Sherwin-Williams experience was so much better. Even Home Depot customer service was way better than Dunn Edwards. I used to really like visiting the store in San Diego when I lived there. Hate to say it, but I’m never coming back to this store (Folsom Blvd, Sacramento).
Andrew M.
Perfect color match
karen m.
Excellent customer service helping to precisely match a color I had from another company .
ANDREA K.
I called and spoke to Lee when I didn't pick up my order as planned. He thanked me and put my order in a safe place until the following day. I met Andrea and Anthony when I came to pick things up. GREAT interactions, comaraderie, and assistance in selection of rollers and brushes. Anthony carried the gallons of paint to my car as well! I've been your customer since 2020, and thank you AGAIN for your guidance and support!
Janice H.
Paint was ready for5. pick up early. Perfect. match!
Andrew M.
Great
Mitch M.
Quick and easy.
Jackie C.
Easy ordering and pickup!
Sandra B.
very friendly staff when I picked up the samples!
Susan B.
Very easy transaction and perfect color match.
Rebecca L.
Ordering and pick up were super easy!
Paul K.
Great
Patricia S.
Five stars!!
Charles S.
Liked the service, however, it appears the only store at which it was available, was 30 minutes from me.
Anthony C.
Just as expected great quality and the consistency is amazing thanks!
Gary H.
Wasn’t ready on time
Verm R.
All good
thanks
Reynaldo V.
Great service
Sophie C.
Absolutely love this store. I’ve used the color consultation service to help me narrow down my search for exterior paint for my mid century home. Everyone at this store is super helpful and nice and makes the paint selection process less stressful.
Ronald D.
The process was smooth as could be and the staff as the Long Beach store were great.
Derrick H.
Fast and
Richard H.
I ordered and paid On-Line (Sunday) and arrived next day (Monday) for pick up. Paint was not ready. It did not take long because the foot traffic was light at that time. I did not expect to have to wait. It could have been a lot longer had they been busy. My order was 1 quart of paint.
gary h.
Store staff (person who mixed my paint order) was right on top of my order, professional and helpful.
Brianna C.
Easy & Quick!
Matthew T.
Great customer service very helpful, fast, and efficient. Paint looks great in my closets!
Michelle M.
Love the online order - quick & easy & ready when I arrived! The exquisite paint in eggshell is a beautiful finish - light sheen and wipeable without the gloss. Cottage white is an excellent creamy white - very clean looking/warm white - softer appearing than some of the other whites like birch white.
Joan L.
The team was professional and my order was ready when I arrived.
Mac M.
All good
Jimmy Z.
Order was ready for pickup when i arrived.
George F.
ready when i got there. Helpful, friendly associate.
Michelle M.
Super convenient process ordering online & picking up in store.
yoonku y.
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Amanda D.
Thank you for the fast efficiency in this order
Robert R.
Easy process ordering paint sample on line and then picking up the next day with no waiting
Martel P.
Matched perfectly
Lori T.
I don’t use any other brand of paint! Great quality and great service.
Amanda C.
Great customer service.
Suzette W.
Easy peezy
Richard G.
Online ordering was easy and convenient. I needed to touch up some areas on a few walls that had been painted almost twenty years ago. The new paint matched perfectly!
Adrian G.
Loved the color
Bonnie G.
Ready when I arrived to pick it up. Order was correct.
Marcy W.
Order was ready. Staff was kind thoughtful and made sure that I had everything I needed.
Jennifer G.
Delece J.
Smooth process!
Jaime H.
Easy to purchase for in store pickup and wonderful, durable paint!
